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How it works

Any business acting online has at one time or another run into problems with network outages, a website that either responds slowly or not at all, undelivered emails, or other problems that have degraded the service they want to offer their customers and end-users online.

The problem is, how do you as a business really know where the problem lies, or if there even is a problem? You do not visit your own site and use your own services every minute of the day, every day of the year. This is where Pingdom comes in.

Pingdom gives you the tools you need to monitor the quality of your presence on the Internet, around the clock all year long.

Tools for both technicians and management

As a technician you may already have tools for monitoring your infrastructure from the inside, but what really matters is the end-user experience, and that user will come from the outside, the Internet. Pingdom will track the availability of your services from the Internet, and help you locate any problem areas to provide the best possible service.

As a manager or executive, not only will you be able to properly analyze the availability of your company’s services and estimate lost revenue, but you will also have the information you need to make demands on external network and service providers if they are not living up to expectations.

Pingdom simulates real users

Pingdom uses a complex network of computers, but presents this to its users in a very simple way. By using advanced servers located all over the world, Pingdom can simulate real users to test your infrastructure from the outside. Pingdom can monitor your public and password-protected websites, your FTP servers, your e-mail servers, and any other kind of service that should be available from the Internet. If anything stops working, Pingdom will let you know immediately.